物流政策

TT Original offers free worldwide shipping.

If you have any questions about shipping, please contact us: ttoriginal888@gmail.com

Buyers are responsible for providing an accurate and carrier-approved delivery address. Unfortunately, once a package leaves China, we have no control over the shipping process. We are not responsible for any delivery problems caused by reasons beyond our control (e.g., inaccurate address, problems with the shipping company, no one at the address upon delivery, failure to comply with customs procedures, etc.). We are also not responsible for any losses caused by any errors of the shipping carrier (e.g., package delays or loss). If you are dissatisfied with the product and wish to exchange it, you will bear all return shipping costs. Please read our refund and exchange policy for more information.

Order Processing

All orders will be processed within 1-3 business days (Monday to Friday, excluding public holidays).

Orders placed outside of business hours or on weekends will be processed on the next business day.

Processing times may be slightly longer during peak periods.

Delivery Time

Free Shipping: 10-15 business days

Please note that the above delivery times are estimates and not guaranteed.

Order Tracking

After your order is shipped, you can track its status on the website using "Track your order".

Delivery Issues

Order Delays: We are not responsible for delays caused by the courier company or external factors, but we will do our best to assist you.

Lost Packages: If your order is lost in transit, please contact us so we can investigate with the courier company.

Incorrect Address: Customers are responsible for providing accurate shipping information. We are not responsible for order losses due to incorrect addresses provided at checkout.